Communication Products

Voice

We know the importance of effective business communications for both operational efficiency and a positive customer experience. As a small business ourselves, we developed our own feature rich ITS Unified Communications hosted phone solution, to meet the needs of businesses in California. Instead of being nickeled and dimed for add on features, we developed one plan that covers everything your business would need.

What if I have a remote or hybrid environment?

Perfect! We can help! Whether your team works on the road, in their pajamas or in the office, they can utilize our free ITS VoIP App with all of the same features and functions. The mobile app is easy to use, reliable and allows you to have all of the same functions that a desk phone has saving your business from having to buy desk phones.

Not comfortable with switching to the cloud?

Natural disasters, power outages and internet outages will happen. The beauty of a hosted system with ITS Unified Communications is that you’ll never miss a call. With 99.99% uptime by using our ITS VoIP app or our desktop softphone app, as long as you have an internet connection, you’re not missing a call.

Looking for better ways to manage calls?

Most phones systems will require you to purchase third party programs or pay for add on services. With ITS Unified Communications, we provide WallBoard, our fully customizable call analytics solution to monitor call times, hold times, missed calls and more.

You also get great features like Call Recording, Whisper, and Barging, at no additional cost. This allows you to better manage your calls to continually improve your client experience.

For a full price breakdown, contact us today!

Custom Tools to Keep you Connected

Partner with ITS to give your business the right tools and support to build and maintain the most effective Communication and Collaboration solutions. ITS offers Communication Products that are economical, user-friendly, dependable and convenient.

The ITS Cloud Unified Communications platform has a multitude of convenient features that allow your employees to hold meetings, chat internally, and connect with your customers.

Our VoIP & Business Phone Systems enable your business to use the same connection (carried over a secure managed private network and/or the Internet) for your data and voice solutions, giving you the most reliable and clear end-to-end phone service.

We help you deliver excellent experiences with your customers and employees through our Conferencing products as well as our custom Call Center Solutions with advanced features that allow you to easily manage and report on call center agent activities.

We can simplify and manage your voice carriers and products so you can focus on the conversations that matter.

With installation and support from ITS, your business will enjoy all the benefits of modern communication techniques that are tailored to your needs for an affordable price. We manage your Communication Products and vendor relations so that your business can increase productivity and reduce administration.